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{"id":10268131265,"title":"Scientific Freeze Dryer \/ Lyophilizer - Large","handle":"large-scientific-lyophilizer-freeze-dryer","description":"\u003cp style=\"font-style: italic;\"\u003eAuthorized Harvest Right Retailer.\u003c\/p\u003e\n\u003cp style=\"color: red; font-style: italic;\"\u003eONLY $13,999! AMAZING VALUE FREEZE DRYER FOR YOUR LABORATORY. SHIPS WITH OIL-FREE, AND VIRTUALLY MAINTENANCE FREE, SCROLL VACUUM PUMP. DELIVERY INCLUDED IN PRICE. EXPECT CA 3-4 WEEKS FOR DELIVERY DUE TO HIGH DEMAND.\u003cbr\u003e\u003c\/p\u003e\n\u003ch2\u003eThe perfect lyophilizer for any laboratory!\u003c\/h2\u003e\n\u003cp\u003eHarvest Right’s lyophilizer\/freeze dryer is the perfect addition to any laboratory. The scientific freeze dryer can be completely customized with your preferred processes. You can have multiple manageable profiles, each providing the ability to automatically power on and off the condensing unit and the vacuum pump in conjunction with ascending, controlled temperature and time settings.\u003c\/p\u003e\n\u003ch3\u003eHarvest Right Lyophilizer - Key Features \u0026amp; Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eConvenience of 5-tray dryer in a table top unit. Large capacity — capable of freeze drying as much as a 3.5 to 4.0 gallons of material.\u003c\/li\u003e\n\u003cli\u003eFull-color, touch-screen display.\u003c\/li\u003e\n\u003cli\u003e4-liter ice condensing capacity.\u003c\/li\u003e\n\u003cli\u003eOperation allows for recipe customization (up to 10 Thermal Treatment and 12 Drying steps).\u003c\/li\u003e\n\u003cli\u003eControl of the rate of freeze. This means that the rate of freeze can be speeded up or slowed down.\u003c\/li\u003e\n\u003cli\u003eControl of the ultimate final freeze temperature.\u003c\/li\u003e\n\u003cli\u003eControl of the amount of time a material is held at the ultimate freeze temperature before the drying cycle is started.\u003c\/li\u003e\n\u003cli\u003eControl of the shelf temperature during the dry cycle. This includes setting as many as five different shelf temperatures, thus allowing the material to dry in phases, at different temperatures. For instance, you might have the material begin drying at 10ºF and increase the temperature in phases until the ultimate final dry temperature is 70ºF.\u003c\/li\u003e\n\u003cli\u003eThe shelf heaters can be set to automatically control the rate of sublimation during the primary drying cycle. Through this process, the unit has control of the attendant vacuum pressure.\u003c\/li\u003e\n\u003cli\u003eThe system records and maintains a log of the pressure and temperature during all parts of the freeze-dry cycle.\u003c\/li\u003e\n\u003cli\u003eProvides ongoing, real-time display of pressure and temperature.\u003c\/li\u003e\n\u003cli\u003eThe unit can also connect to and communicate the freeze dryer cycle data to a nearby PC through an ethernet cable.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eThe Harvest Right Scientific Freeze Dryer Includes:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eStainless Steel Freeze Dryer\u003c\/li\u003e\n\u003cli\u003eCommercial Grade Oil-Free Scroll Vacuum Pump\u003c\/li\u003e\n\u003cli\u003eFive Stainless Steel Trays\u003c\/li\u003e\n\u003cli\u003eInsulator Door Pad\u003c\/li\u003e\n\u003cli\u003eOwner’s Manual\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\n\u003ch4\u003eTechnical Specifications\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eItem:                                Freeze Dryer\/Lyophilizer\u003c\/li\u003e\n\u003cli\u003eStyle:                                Bench\/Table Top\u003c\/li\u003e\n\u003cli\u003eHolding Capacity:          3.5 Gallons of Sublimated Ice\u003c\/li\u003e\n\u003cli\u003eMin. Temp. Rating:        Collector cools to -46˚C (material being freeze dried cools to approx. -37˚C)\u003c\/li\u003e\n\u003cli\u003eCollector Material:        Stainless Steel\u003c\/li\u003e\n\u003cli\u003eDrying Chamber:           Included (Stainless Steel)\u003c\/li\u003e\n\u003cli\u003ePurge Valve:                   Included\u003c\/li\u003e\n\u003cli\u003eVoltage:                           110 (NEMA 5-20 Plug) \u003cem\u003eSee image below\u003c\/em\u003e.\u003c\/li\u003e\n\u003cli\u003eAMPS:                             \u0026lt;AC20\u003c\/li\u003e\n\u003cli\u003eDimensions:                  32.5″ high x 25.5″ deep x 22.5″ wide\u003c\/li\u003e\n\u003cli\u003eExterior:                          Stainless Steel\u003c\/li\u003e\n\u003cli\u003eElectronics:                    Includes a Full Color Touch Screen (4.3″ diagonal)\u003c\/li\u003e\n\u003cli\u003eOperation:                      Manual \/ Automated\u003c\/li\u003e\n\u003cli\u003eShelf Unit                         Has shelves for 5 trays\u003c\/li\u003e\n\u003cli\u003eShelf Heaters                   Heater temperature is user adjustable\u003c\/li\u003e\n\u003cli\u003eVacuum Pressure            Freeze dry cycles occur at user defined pressure\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/0175\/2232\/files\/NEMA-5-20_110v-250x250.jpg?1133747284135887408\" alt=\"Large Freeze dryer 110V Power Plug\" style=\"float: none;\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eFirst Class Warranty Service\u003c\/h3\u003e\n\u003cp\u003eJuicerville is an authorized Canadian retailer of Harvest Right Freeze Dryers. Purchase any Harvest Right freeze dryer model from us and get a full one-year warranty. In the rare event you should have a problem, simply call the manufacturer support hotline at 1-800-865-5584. If the issue is something that cannot be handled over the phone, a local technician can be sent to your location.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.juicerville.ca\/pages\/home-freeze-dryer-faq\" title=\"Freeze Dryer FAQ\" target=\"_blank\"\u003eFreeze Dryer FAQ »\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eIntroduction Video To Scientific Freeze Dryer:\u003c\/h3\u003e\n\u003cp\u003e \u003ciframe height=\"225\" width=\"400\" src=\"https:\/\/www.youtube.com\/embed\/z_XrIao24Qk?rel=0\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"\/pages\/home-freeze-dryer-videos\" title=\"Home Freeze Dryer Videos\"\u003eWatch more videos on freeze-drying »\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","published_at":"2017-06-20T21:01:16-04:00","created_at":"2017-10-06T10:47:32-04:00","vendor":"Harvest Right","type":"Freeze Dryer","tags":["Brand_Harvest Right","Freeze Dryer","Material_Stainless Steel","Power_Electric (110V)","Price_$5000+","Type_Freeze Dryers","Use_Commercial"],"price":1399900,"price_min":1399900,"price_max":1399900,"available":true,"price_varies":false,"compare_at_price":1599900,"compare_at_price_min":1599900,"compare_at_price_max":1599900,"compare_at_price_varies":false,"variants":[{"id":7876803887150,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"HRFD-SCIL","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Scientific Freeze Dryer \/ Lyophilizer - Large","public_title":null,"options":["Default Title"],"price":1399900,"weight":79379,"compare_at_price":1599900,"inventory_quantity":-2,"inventory_management":null,"inventory_policy":"deny","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/www.juicerville.ca\/cdn\/shop\/products\/large_stainless_scientific.png?v=1527196750","\/\/www.juicerville.ca\/cdn\/shop\/products\/dry-vacuum_e857ebf7-3cdb-43d6-bc8f-a2ef513f3250.png?v=1527196750","\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Setup-1_6dac4c74-161b-4064-9bf5-56385c27f4ed.png?v=1527196750","\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Preset_5086a74a-705c-4a45-b030-cd2eb6662b6e.png?v=1527196750","\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Start_025cca4e-4191-4be2-9390-99e75ccf63b5.png?v=1527196750"],"featured_image":"\/\/www.juicerville.ca\/cdn\/shop\/products\/large_stainless_scientific.png?v=1527196750","options":["Title"],"media":[{"alt":"Scientific Freeze Dryer by Harvest Right - Large Stainless Steel","id":1205680209966,"position":1,"preview_image":{"aspect_ratio":1.0,"height":620,"width":620,"src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/large_stainless_scientific.png?v=1527196750"},"aspect_ratio":1.0,"height":620,"media_type":"image","src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/large_stainless_scientific.png?v=1527196750","width":620},{"alt":null,"id":1171502923822,"position":2,"preview_image":{"aspect_ratio":1.0,"height":620,"width":620,"src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/dry-vacuum_e857ebf7-3cdb-43d6-bc8f-a2ef513f3250.png?v=1527196750"},"aspect_ratio":1.0,"height":620,"media_type":"image","src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/dry-vacuum_e857ebf7-3cdb-43d6-bc8f-a2ef513f3250.png?v=1527196750","width":620},{"alt":null,"id":1171505152046,"position":3,"preview_image":{"aspect_ratio":1.0,"height":620,"width":620,"src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Setup-1_6dac4c74-161b-4064-9bf5-56385c27f4ed.png?v=1527196750"},"aspect_ratio":1.0,"height":620,"media_type":"image","src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Setup-1_6dac4c74-161b-4064-9bf5-56385c27f4ed.png?v=1527196750","width":620},{"alt":null,"id":1171509149742,"position":4,"preview_image":{"aspect_ratio":1.0,"height":620,"width":620,"src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Preset_5086a74a-705c-4a45-b030-cd2eb6662b6e.png?v=1527196750"},"aspect_ratio":1.0,"height":620,"media_type":"image","src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Preset_5086a74a-705c-4a45-b030-cd2eb6662b6e.png?v=1527196750","width":620},{"alt":null,"id":1171510558766,"position":5,"preview_image":{"aspect_ratio":1.0,"height":620,"width":620,"src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Start_025cca4e-4191-4be2-9390-99e75ccf63b5.png?v=1527196750"},"aspect_ratio":1.0,"height":620,"media_type":"image","src":"\/\/www.juicerville.ca\/cdn\/shop\/products\/Panel-Profile-Start_025cca4e-4191-4be2-9390-99e75ccf63b5.png?v=1527196750","width":620}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cp style=\"font-style: italic;\"\u003eAuthorized Harvest Right Retailer.\u003c\/p\u003e\n\u003cp style=\"color: red; font-style: italic;\"\u003eONLY $13,999! AMAZING VALUE FREEZE DRYER FOR YOUR LABORATORY. SHIPS WITH OIL-FREE, AND VIRTUALLY MAINTENANCE FREE, SCROLL VACUUM PUMP. DELIVERY INCLUDED IN PRICE. EXPECT CA 3-4 WEEKS FOR DELIVERY DUE TO HIGH DEMAND.\u003cbr\u003e\u003c\/p\u003e\n\u003ch2\u003eThe perfect lyophilizer for any laboratory!\u003c\/h2\u003e\n\u003cp\u003eHarvest Right’s lyophilizer\/freeze dryer is the perfect addition to any laboratory. The scientific freeze dryer can be completely customized with your preferred processes. You can have multiple manageable profiles, each providing the ability to automatically power on and off the condensing unit and the vacuum pump in conjunction with ascending, controlled temperature and time settings.\u003c\/p\u003e\n\u003ch3\u003eHarvest Right Lyophilizer - Key Features \u0026amp; Benefits\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eConvenience of 5-tray dryer in a table top unit. Large capacity — capable of freeze drying as much as a 3.5 to 4.0 gallons of material.\u003c\/li\u003e\n\u003cli\u003eFull-color, touch-screen display.\u003c\/li\u003e\n\u003cli\u003e4-liter ice condensing capacity.\u003c\/li\u003e\n\u003cli\u003eOperation allows for recipe customization (up to 10 Thermal Treatment and 12 Drying steps).\u003c\/li\u003e\n\u003cli\u003eControl of the rate of freeze. This means that the rate of freeze can be speeded up or slowed down.\u003c\/li\u003e\n\u003cli\u003eControl of the ultimate final freeze temperature.\u003c\/li\u003e\n\u003cli\u003eControl of the amount of time a material is held at the ultimate freeze temperature before the drying cycle is started.\u003c\/li\u003e\n\u003cli\u003eControl of the shelf temperature during the dry cycle. This includes setting as many as five different shelf temperatures, thus allowing the material to dry in phases, at different temperatures. For instance, you might have the material begin drying at 10ºF and increase the temperature in phases until the ultimate final dry temperature is 70ºF.\u003c\/li\u003e\n\u003cli\u003eThe shelf heaters can be set to automatically control the rate of sublimation during the primary drying cycle. Through this process, the unit has control of the attendant vacuum pressure.\u003c\/li\u003e\n\u003cli\u003eThe system records and maintains a log of the pressure and temperature during all parts of the freeze-dry cycle.\u003c\/li\u003e\n\u003cli\u003eProvides ongoing, real-time display of pressure and temperature.\u003c\/li\u003e\n\u003cli\u003eThe unit can also connect to and communicate the freeze dryer cycle data to a nearby PC through an ethernet cable.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eThe Harvest Right Scientific Freeze Dryer Includes:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eStainless Steel Freeze Dryer\u003c\/li\u003e\n\u003cli\u003eCommercial Grade Oil-Free Scroll Vacuum Pump\u003c\/li\u003e\n\u003cli\u003eFive Stainless Steel Trays\u003c\/li\u003e\n\u003cli\u003eInsulator Door Pad\u003c\/li\u003e\n\u003cli\u003eOwner’s Manual\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e\n\u003ch4\u003eTechnical Specifications\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eItem:                                Freeze Dryer\/Lyophilizer\u003c\/li\u003e\n\u003cli\u003eStyle:                                Bench\/Table Top\u003c\/li\u003e\n\u003cli\u003eHolding Capacity:          3.5 Gallons of Sublimated Ice\u003c\/li\u003e\n\u003cli\u003eMin. Temp. Rating:        Collector cools to -46˚C (material being freeze dried cools to approx. -37˚C)\u003c\/li\u003e\n\u003cli\u003eCollector Material:        Stainless Steel\u003c\/li\u003e\n\u003cli\u003eDrying Chamber:           Included (Stainless Steel)\u003c\/li\u003e\n\u003cli\u003ePurge Valve:                   Included\u003c\/li\u003e\n\u003cli\u003eVoltage:                           110 (NEMA 5-20 Plug) \u003cem\u003eSee image below\u003c\/em\u003e.\u003c\/li\u003e\n\u003cli\u003eAMPS:                             \u0026lt;AC20\u003c\/li\u003e\n\u003cli\u003eDimensions:                  32.5″ high x 25.5″ deep x 22.5″ wide\u003c\/li\u003e\n\u003cli\u003eExterior:                          Stainless Steel\u003c\/li\u003e\n\u003cli\u003eElectronics:                    Includes a Full Color Touch Screen (4.3″ diagonal)\u003c\/li\u003e\n\u003cli\u003eOperation:                      Manual \/ Automated\u003c\/li\u003e\n\u003cli\u003eShelf Unit                         Has shelves for 5 trays\u003c\/li\u003e\n\u003cli\u003eShelf Heaters                   Heater temperature is user adjustable\u003c\/li\u003e\n\u003cli\u003eVacuum Pressure            Freeze dry cycles occur at user defined pressure\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\u003cimg src=\"\/\/cdn.shopify.com\/s\/files\/1\/0175\/2232\/files\/NEMA-5-20_110v-250x250.jpg?1133747284135887408\" alt=\"Large Freeze dryer 110V Power Plug\" style=\"float: none;\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eFirst Class Warranty Service\u003c\/h3\u003e\n\u003cp\u003eJuicerville is an authorized Canadian retailer of Harvest Right Freeze Dryers. Purchase any Harvest Right freeze dryer model from us and get a full one-year warranty. In the rare event you should have a problem, simply call the manufacturer support hotline at 1-800-865-5584. If the issue is something that cannot be handled over the phone, a local technician can be sent to your location.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.juicerville.ca\/pages\/home-freeze-dryer-faq\" title=\"Freeze Dryer FAQ\" target=\"_blank\"\u003eFreeze Dryer FAQ »\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eIntroduction Video To Scientific Freeze Dryer:\u003c\/h3\u003e\n\u003cp\u003e \u003ciframe height=\"225\" width=\"400\" src=\"https:\/\/www.youtube.com\/embed\/z_XrIao24Qk?rel=0\" frameborder=\"0\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"\/pages\/home-freeze-dryer-videos\" title=\"Home Freeze Dryer Videos\"\u003eWatch more videos on freeze-drying »\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e"}
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Scientific Freeze Dryer / Lyophilizer - Large

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BUY Scientific Freeze Dryer / Lyophilizer - Large
$13,999.00 $15,999.00
Maximum quantity available reached.
Your Savings: $2,000.00 (13%)
Item ID: HRFD-SCIL
Juicerville BBB Business Review
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Authorized Harvest Right Retailer.

ONLY $13,999! AMAZING VALUE FREEZE DRYER FOR YOUR LABORATORY. SHIPS WITH OIL-FREE, AND VIRTUALLY MAINTENANCE FREE, SCROLL VACUUM PUMP. DELIVERY INCLUDED IN PRICE. EXPECT CA 3-4 WEEKS FOR DELIVERY DUE TO HIGH DEMAND.

The perfect lyophilizer for any laboratory!

Harvest Right’s lyophilizer/freeze dryer is the perfect addition to any laboratory. The scientific freeze dryer can be completely customized with your preferred processes. You can have multiple manageable profiles, each providing the ability to automatically power on and off the condensing unit and the vacuum pump in conjunction with ascending, controlled temperature and time settings.

Harvest Right Lyophilizer - Key Features & Benefits

  • Convenience of 5-tray dryer in a table top unit. Large capacity — capable of freeze drying as much as a 3.5 to 4.0 gallons of material.
  • Full-color, touch-screen display.
  • 4-liter ice condensing capacity.
  • Operation allows for recipe customization (up to 10 Thermal Treatment and 12 Drying steps).
  • Control of the rate of freeze. This means that the rate of freeze can be speeded up or slowed down.
  • Control of the ultimate final freeze temperature.
  • Control of the amount of time a material is held at the ultimate freeze temperature before the drying cycle is started.
  • Control of the shelf temperature during the dry cycle. This includes setting as many as five different shelf temperatures, thus allowing the material to dry in phases, at different temperatures. For instance, you might have the material begin drying at 10ºF and increase the temperature in phases until the ultimate final dry temperature is 70ºF.
  • The shelf heaters can be set to automatically control the rate of sublimation during the primary drying cycle. Through this process, the unit has control of the attendant vacuum pressure.
  • The system records and maintains a log of the pressure and temperature during all parts of the freeze-dry cycle.
  • Provides ongoing, real-time display of pressure and temperature.
  • The unit can also connect to and communicate the freeze dryer cycle data to a nearby PC through an ethernet cable.

 

The Harvest Right Scientific Freeze Dryer Includes:

  • Stainless Steel Freeze Dryer
  • Commercial Grade Oil-Free Scroll Vacuum Pump
  • Five Stainless Steel Trays
  • Insulator Door Pad
  • Owner’s Manual

Technical Specifications

  • Item:                                Freeze Dryer/Lyophilizer
  • Style:                                Bench/Table Top
  • Holding Capacity:          3.5 Gallons of Sublimated Ice
  • Min. Temp. Rating:        Collector cools to -46˚C (material being freeze dried cools to approx. -37˚C)
  • Collector Material:        Stainless Steel
  • Drying Chamber:           Included (Stainless Steel)
  • Purge Valve:                   Included
  • Voltage:                           110 (NEMA 5-20 Plug) See image below.
  • AMPS:                             <AC20
  • Dimensions:                  32.5″ high x 25.5″ deep x 22.5″ wide
  • Exterior:                          Stainless Steel
  • Electronics:                    Includes a Full Color Touch Screen (4.3″ diagonal)
  • Operation:                      Manual / Automated
  • Shelf Unit                         Has shelves for 5 trays
  • Shelf Heaters                   Heater temperature is user adjustable
  • Vacuum Pressure            Freeze dry cycles occur at user defined pressure

 

Large Freeze dryer 110V Power Plug

 

First Class Warranty Service

Juicerville is an authorized Canadian retailer of Harvest Right Freeze Dryers. Purchase any Harvest Right freeze dryer model from us and get a full one-year warranty. In the rare event you should have a problem, simply call the manufacturer support hotline at 1-800-865-5584. If the issue is something that cannot be handled over the phone, a local technician can be sent to your location.

Freeze Dryer FAQ »

Introduction Video To Scientific Freeze Dryer:

 

Watch more videos on freeze-drying »

 

It's our goal to make ordering and delivery as efficient as possible. Learn about our payment, shipping & return policies below.

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We are required to charge sales tax on each order. The tax rate will depend on your province of residence. Total price with tax will be displayed once you enter your shipping address in the online checkout process.

 

Shipping

Orders over $99 are eligible for FREE shipping.

All express orders will be charged according to shipping method and destination.

 

Order Processing & Delivery

We know how important a quick delivery is to you. That is why more than 50% of our orders ship the same or next business day, and over 70% ship within 2 business days. In the rare event that we cannot ship your order within 3 business days, we will notify you.

 

Harvest Right Products: Shipping - Due to high order volume, shipping times are currently 3-4 weeks from the date your order is placed.

 

We may use any of several major courier services for our deliveries, including Canada Post, Canpar, Purolator, Fedex, or UPS. Shipping time is normally 1-7 business days depending on product purchased and your location. You will receive an email with courier tracking information. Please note that depending on courier it may take up to 24 hours for your tracking ID to be active. Also note that it is not possible for you to redirect a package directly with the courier once it has shipped. If you absolutely need to redirect a delivery, please contact us for assistance.

In order to serve you more efficiently, we dispatch orders from various locations. When possible we will ship your order from the location nearest to you. While we ship the majority of our products from within Canada, on occasion orders may be sent directly from a supplier in the USA. There are absolutely no border fees and you can expect delivery within the standard shipping time estimate.

We do not accept orders from outside of Canada.

 

 

Cancellations & Returns

We understand that we all change our mind sometimes, which is why we maintain a generous cancellation and return policy. Please refer to the list of scenarios below to learn how to deal with your particular situation:

  1. You want to cancel your order
    We can cancel your order and issue a full refund if the order has not been shipped out. Please note that the window between receiving an order and having it processed for shipping is sometimes very tight, even within a few hours. If your order has already been shipped, please refer to scenario 3 below.

  2. After you received the product you discover that it is not working correctly, is missing parts, or is visibly damaged or deformed
    Please refer to Warranty Information.

  3. After you received the product you decide that you want to return it
    In the event that you change your mind and you decide to return an item, you can do so if the following requirements are met:

    a. All returned items must be in original, unused condition and must be accompanied by all original contents. All warranty cards must be left blank. Merchandise must be returned in original manufacturers box that has not been defaced or altered in any way.

    b. You need to contact us for a return authorization within 30 days of your purchase and have the return approved PRIOR to returning the item. Unauthorized returns will be shipped back to you. After 30 days all sales are final and all items are subject to the terms and conditions of the manufacturer's warranty.

    If you meet the above requirements, a refund of the original amount paid will be issued to the account you used for your purchase, less our actual shipping costs. Credits and refunds for returns are processed within 10 days from the date we receive the merchandise.

IMPORTANT! Never return an item without contacting us first. You must obtain return instructions before shipping the item back to us.

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